Londonderry Arms Hotel

Londonderry Arms

Once owned by Sir Winston Churchill, the Londonderry Arms Hotel has been trading for 160 years. It is situated in the picturesque Glens of Antrim in the small coastal village of Carnlough. The hotel has 35 bedrooms, 2 Award winning restaurants to allow customers to choose between formal and informal dinning and function rooms which cater for weddings and conferences. The hotel was awarded the 2008 Northern Ireland Tourist Board Commendation award.

Prior to engaging with Outsource Solutions the Londonderry Arms was operating on an IT infrastructure that had been in place for a number of years. The system resulted in users experiencing poor reliability of system performance with a variety of IT difficulties. In addition, the hotel was missing commercial opportunities due to the lack of availability of wireless broadband access for both guests and conferences.

The Londonderry Arms selected Outsource Solutions as their IT Partner because:

1. They came highly recommended both directly from Microsoft and by their customers throughout Northern Ireland.

2. Of their ability to understand the demands of our business and tailored solutions to fulfil these requirements.

3. Of the breadth and depth of their experience.

As a result of working with Outsource Solutions, The Londonderry Arms have upgraded the entire IT network. This has provided a more efficient IT network for the hotel. In addition it has resulted in an immediate increase in demand for conference facilities offering increased revenue potential. Both visitors and residents can now avail of free wireless broadband access.

Maureen Morrow, General Manager said:

“I would highly recommend Outsource Solutions as an IT partner as they have delivered an excellent and professional service. Having taken time to discuss all of our requirements, they made recommendations and subsequently supplied a complete all in one solution for our business. I also found them to provide a prompt and efficient support service for any problems we have encountered.”

Terry Moore, Managing Director of Outsource Solutions added:

“We are delighted to have been chosen as the IT partner for the Londonderry Arms. It is great to see the solutions implemented providing real revenue opportunities for the hotel as well as the improved business efficiencies that the project has brought. This illustrates how Outsource try to understand our customers’ needs and implement solutions that offer real business benefit.”